Thank you for purchasing KAM products. We strive
to provide highest quality products outperforming other brands at
reasonable prices. See the bottom of this page for details of
obtaining warranty service.
KAM Limited Warranty:
KAM products are covered by a limited warranty. The length of this
coverage depends on the type of product and may change from time to
time. It is important to register your product to qualify for the
coverage offered at the time of your purchase.
register your product within one month of purchase to activate
warranty coverage, and establish purchase date.
on this link to register: http://goo.gl/forms/H2VTUoLQ0j
Periods – as of 4/23/2015
Dynamic mic capsules
(Signal producing element of our dynamic non-ribbon microphones)
Note: Aluminum ribbon elements of ribbon microphones is fragile and
can instantly be damaged due to exposure to high speed air flow,
physical shock, or excessively loud sound source and is excluded
from warranty. We can service damaged ribbons for a reasonable fee.
Reasonable Care and Use of Product:
This warranty is valid if the owner reasonably uses the product with
reasonable care, for its intended purpose without alteration,
negligent use, misuse, or abuse, or exposure to water and harmful
chemicals and liquids, high humidity, perspiration, unusual or
damaging physical conditions such as dropping or exposing the
equipment to excessive pressure or vibration, exposure to electrical
currents or electrical shorts beyond the normal tolerances and
intended design of a given product. KAM Instruments will determine
if a particular damage is due to the above factors excluded from
warranty based on examination of damages to product at its sole
discretion. Cosmetic imperfections are excluded from warranty
coverage. This Limited warranty covers repair or replacement if
product is repaired or serviced by KAM Instruments
service facility only.
Warranty Coverage Details:
You are responsible for shipping costs for warranty repairs.You must
provide proof of original ownership in form of a copy of your sales
receipt or other comparable document from an authorized dealer or
directly from our company to receive warranty covered service.
Warranty is not transferable. KAM Instruments
Corp. warrants KAM
products purchased and used in the United States against defects in
materials and workmanship for the applicable period stated at our
website, from the date of purchase. KAM Instruments
Corp. either directly, or through authorized dealers, will repair or
replace defects covered by this limited warranty with parts or
products of original, or improved, or comparable design, at its
Normal wear and tear of products will not be covered by this or any
To the extent permitted by law, KAM Instruments
Corp. SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES,
INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR ANY PARTICULAR PURPOSE. No KAM dealer,
agent, or employee is authorized to make any modification,
extension, or addition to this warranty.
IS NOT RESPONSIBLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES RESULTING FROM PURCHASE OR USE OF OUR PRODUCTS , OR UNDER
ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE,
LOST PROFITS, DOWNTIME, GOODWILL, DAMAGE TO OR REPLACEMENT OF OTHER
EQUIPMENT AND PROPERTY NOT MANUFACTURED BY
KAM INSTRUMENTS CORP. Some states do not allow the exclusion
or limitation of incidental or consequential damages or exclusions
of implied warranties, some of the above limitations or exclusions
may not apply to you.
Obtaining Warranty Service
To obtain warranty service, send an email to
stating the product and
the problem you are having in detail. Also provide a phone number to
reach you. In many cases we can resolve the problem without you
having you send in the product.
Please include your location (city and zip code for
US, or your country) so that we assess the difficulty of sending in
the product, or calculate the shipping costs. Once you accept the
total cost, we will send you a PayPal invoice. We may be able to
provide direct discounted pricing.
Our Shipping Address:
2601 W 22nd Street. Suite 33
Oak Brook, IL 60523, USA